Terms of Business
Distance selling regulations apply when you purchase goods or services from this website.
You will receive an email detailing your order within 24 hours of ordering on-line. Items are purchased using paypal checkout. If you wish to make arrangements to pay by cheque please contact us by email or telephone.
Payment arrangements:
Your debit, credit card or paypal account will normally be debited within 3 days of confirming your order.
Payment is via paypal only using a valid account.
Delivery:
Delivery will be specified once your order has been confirmed but can be up to 28 days depending on the size of the order. Delivery will be made by Parcelforce/Royal Mail
Force majeure:
Soapie shall have no liability to you for any failure to deliver goods or services you have ordered, or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event or circumstances beyond its reasonable control.
Right to cancel:
Under the distance selling regulations you have the right to cancel your order for any item or service purchased on this website for a full refund. Please contact us by phone or email within 2 days of the date you first placed your order to cancel .
Returns and Refunds policy:
Further information about the distance selling regulations can be found at the Office of Fair Trading.
You will receive an email detailing your order within 24 hours of ordering on-line. Items are purchased using paypal checkout. If you wish to make arrangements to pay by cheque please contact us by email or telephone.
Payment arrangements:
Your debit, credit card or paypal account will normally be debited within 3 days of confirming your order.
Payment is via paypal only using a valid account.
Delivery:
Delivery will be specified once your order has been confirmed but can be up to 28 days depending on the size of the order. Delivery will be made by Parcelforce/Royal Mail
Force majeure:
Soapie shall have no liability to you for any failure to deliver goods or services you have ordered, or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event or circumstances beyond its reasonable control.
Right to cancel:
Under the distance selling regulations you have the right to cancel your order for any item or service purchased on this website for a full refund. Please contact us by phone or email within 2 days of the date you first placed your order to cancel .
Returns and Refunds policy:
- Item damaged in transit - if the item delivered has been damaged in transit please contact us immediately in order for the item to be replaced or a full refund made.
- Item is incorrect or defective - if we send you an incorrect or defective item please contact us immediately in order that we can correct our mistake.
Further information about the distance selling regulations can be found at the Office of Fair Trading.
